Find out why client/customer relationship management systems are essential for solo and small law firms -- and how to start using one. This article was written by Roberta Tepper, lawyer assistance programs director at the State Bar of Arizona, and…
Get answers to all the questions you have as a lawyer about Google Reviews from Mike Melis of Kenect with this 25-minute installment of Webinars for Busy Lawyers. NINETY-FIVE percent of consumers relied on online reviews to help them…
Last month, the ABA issued Formal Opinion 500, "Language Access in the Client-Lawyer Relationship," offering guidance for lawyers with clients with communication differences. Sixty-seven million Americans speak a primary language other than English and disabilities affecting communication are more…
What ethical obligations do you need to consider when you're leaving a law firm? This article was originally published as "Exit Music (For A Firm)[1]: Some Ethical Implications of Leaving a Law Firm," by the Massachusetts Board of Bar…
It's Cybersecurity Awareness Month, and the experts are highlighting the importance of law firm employee training. We thank Sharon D. Nelson, Esq., John W. Simek and Michael C. Maschke at Sensei Enterprises, Inc. for this guest post! . …
Difficult clients can create a range of well-being problems for lawyers, with everything from emotional to financial impacts. Some difficult clients are easier to spot than others, and experience helps. Still, even lawyers who have been in practice for…
Find out what steps can help you delight your clients and grow more business from Matt Spiegel in this 26-minute installment of Webinars for Busy Lawyers. As an attorney, you want to get more done for your clients while…
What do you do as a lawyer when you can't find your client? This article was originally published by the Massachusetts Board of Bar Overseers here in September 2020, and was written by Christine P. Deshler, Director of the Attorney…
Get familiar with the essentials lawyers need for smooth videoconferencing in a recording of a recent program with the Hampshire County Bar Association. This program was part of a series we recently offered live as a collaboration with and…
With powerful recommendations for employers to support flexibility post-pandemic recently released by the Massachusetts Supreme Judicial Court Standing Committee on Lawyer Well-Being, we're sharing an overview of what law firms need to consider as we balance remote and in-person work…