Each year around this time, depending on when the flu is rampant, or when a blizzard strikes, we gather up, and (re)produce for you, what-we-believe-to-be our best posts for each month of the past year. This has become something of…
As clients demand further cost certainty from their attorneys, it appears that offers of alternative fee arrangements (which I am defining here, generally, as non-billable hour models) are beginning to affect law firm choice . Certainly, there are a number…
Malpractice claims against attorneys are on the rise. According to the American Bar Association's Standing Committee on Lawyers' Professional Liability, from 2008 to 2011, malpractice claims rose thirty percent. Real estate, personal injury, and family law rank as the highest…
(It’s not every day I use an exclamation point to punctuate a blog post title, right? This is probably important.) My list of life’s regrets looks something like this: (1) When I was in 2nd grade, I appended pictures to…
Over the last decade, online review sites have exploded, and consumers now factor online reviews heavily into their purchasing decisions. For the modern entrepreneur, online reviews are an unavoidable cost of doing business. So, What do you do when you…
LinkedIn, the social network of choice for lawyers and other mature individuals everywhere, offers two major endorsement options to users. The first is a written endorsement, where one user will compose a testimonial about another user (either of their own…
On July 11, 2013, the Supreme Judicial Court’s Standing Advisory Committee on the Rules of Professional Conduct published for public comment its proposed revisions to those rules. You were probably on vacation. Only, this is important. The Committee has suggested…
It used to be that no one was afraid of Virginia Woolf; so, it must have been that people were looking for something else to be afraid of; and, it appears that businesspeople have found their foil: the marketing plan,…
Service providers must walk a thin line when it comes to customer service. On the one hand, your clients need your services; on the other hand, they could very easily choose someone else to do the work. Regardless of the…
UPDATE: The Massachusetts Fee Agreement Best Practice Guide is available for FREE here. This resource was developed in 2018 by the working group we formed with the MBA. The original post written in 2013 is below. . . …